Flooded Homeowner Receives Surprising Water Bill from City A Tampa Bay resident is facing an unexpected bill from the city of Tampa Bay after discovering that his flooded home had no water supply during the storm. According to homeowner Jack Clearly, the main water valve was turned off before the storm, rendering his home uninhabitable.
(Source: firstcoastnews. com) When Clearly received his latest water bill, he was shocked to see a charge of $750 for 22,700 gallons used in the month of the storm. Despite the obvious issue with his home's water supply, Clearly has struggled to reach the city's billing department for answers. He called the city multiple times, only to be disconnected after lengthy wait times.
"I called half of the day, twice, both times lasted two hours, two and a half hours," Clearley reported. "And you time out... you get hung up on. There's no one that actually answers the phone." (Source: firstcoastnews. com) However, 10 Tampa Bay was able to reach the city for an explanation. A spokesperson stated that the billing department is working overtime to address the concerns of homeowners like Clearly, who may not have been able to note the exact amount of water used during the storm.
"The billing department is estimating water usage based on the past three months, in case the meter was damaged or covered by debris," the spokesperson explained. However... it is acknowledged that this estimate may be inaccurate and could lead to higher water bills in the future once the meter can be accurately read.
While the city has provided some clarity on the billing process, "Clearly --- skeptical." "I have a hard time believing that estimation can come to 22,000 gallons," he said. "I plan to hire a leak detection service to scan for any leaks, "including the water line that connects to the city pipes."" (Source: firstcoastnews.
A spokesperson for the city tells 10 Tampa Bay the billing department is working overtime to address questions over water bills for flooded homes. But Shore Acres homeowner Jack Clearly just wants to know if he has to pay it. The first thing he wanted to show us when we came to his home was that the main water valve was turned off while his home was gutted.
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